Returns & Exchanges
At OtherWorld Fashion, we want you to love your ethereal attire; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All garments must be in their original, unworn condition with all mystical tags still attached.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the invoice is included to help our team identify your order.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing